Natural England - Confidentiality

Confidentiality

As with many voluntary and community organisations, Natural England volunteers provide personal information such as their address and telephone number when they register as a volunteer.

Your personal data

This information is collected for administrative purposes, for reporting and statistical analysis and to allow us to contact you with matters of interest. The information will not be used for any other purpose.

Information about your health is used to ensure that the voluntary role you undertake is suitable for your circumstances, and that you are not placed in a position where your health and safety is at risk.

Returned expression of interest forms are kept confidentially by our Volunteering Team until a suitable placement is found (but no longer than 6 months) and then personal information is transferred to our secure volunteers’ database and paper forms are destroyed.

Volunteers who claim out of pocket expenses should be aware that we will share personal contact and bank details with a third party in order to process the claim. Shared Services Directorate (SSD) is an independent organisation (currently a directorate of Defra) which provides back office services to Natural England, including for processing expense reimbursement to volunteers.

If you have any queries about the confidentiality of information you might provide, please contact the Volunteering Team by emailing volunteer.enquiries@naturalengland.org.uk.

Handling confidential information

Whilst volunteering with Natural England, you may have access to confidential information, such as names and addresses of private individuals or locations of threatened species. We ask all our volunteers to respect the confidentiality of such information, both during and after the completion of their placement.